Privacy Policy

1. Introduction

Visit East Timor (visiteasttimor.com) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you visit our website.

2. Information We Collect

We may collect the following types of information:

• Usage data — pages visited, time spent, referring URLs, browser type, and device information (collected automatically via analytics tools).
• Contact information — name and email address if you contact us directly.
• Cookies — small data files placed on your device to improve site functionality and analytics.

3. How We Use Your Information

We use the information we collect to:

• Understand how visitors use our website and improve its content and performance.
• Respond to enquiries and provide tourism information.
• Monitor and improve website security.
• Comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Cookies and Analytics

We use the following analytics services, which may set cookies on your device:

• Google Analytics 4 — anonymised usage statistics to understand visitor behaviour. You can opt out via Google Analytics Opt-out.
• Microsoft Clarity — session recordings and heatmaps to improve usability. See Microsoft Privacy Statement.

You can control cookies through your browser settings. Disabling cookies may affect certain site features.

5. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

6. Data Retention

Analytics data is retained in accordance with the default retention periods of Google Analytics (14 months) and Microsoft Clarity (13 months). Contact information is retained only as long as necessary to respond to your enquiry.

7. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

• The right to access information we hold about you.
• The right to correct inaccurate information.
• The right to request deletion of your data.
• The right to object to or restrict processing.
• The right to data portability.

To exercise any of these rights, please contact us at info@visiteasttimor.com.

8. Security

We implement appropriate technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. All data is transmitted over HTTPS.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this privacy policy, please contact: